Unfollow Not Working

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Pierre
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Joined: Sun Nov 12, 2017 8:36 pm

Unfollow Not Working

Post by Pierre » Wed Sep 12, 2018 4:19 pm

I'm running a simple unfollow process, but but it's still not working. Haven't been able to unfollow since the new release. Can we please get this fixed?

I followed your instructions and it didn't fix the problem:
What you can do to try fix this is to RECALIBRATE your followings.


Please ensure you are up to date:
https://rootjazz.com/twitterdub/updatetesting.html

Make sure you are not running ANY actions. Pause / clear the processor tab.

Clear your logs: HELP > LOGS > DELETE
Create a database backup: TOOLS > CREATE DB BACKUP
goto FOLLOW TAB
check your account
click RECALIBRATE

Now run the action.

After completion, attempt to run your normal unfollow action, it should work. If not, please submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
I'm running the latest version 2.032.
I submitted log ID: 5721
I also sent you a zipped folder of my database. Check your inbox.

Thanks.

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martin@rootjazz
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Re: Unfollow Not Working

Post by martin@rootjazz » Thu Sep 13, 2018 1:38 pm

the database file didn't get through, probably was too large. Upload it somewhere and email the link.

Checking logs

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martin@rootjazz
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Re: Unfollow Not Working

Post by martin@rootjazz » Thu Sep 13, 2018 1:47 pm

Someone else is having this issue. For some reason, when the program requests friendship status to confirm youare following this user before unfollowing, twitter responds false, you are not following...

I am still tryng to figure out why.

You can help me by going to

HELP > CONFIG >

and opening the config directory. In this folder add the empty file :

unfollowdetailslog.txt

Your OS may be set to NOT show the extension, so be careful you don't have the file specified as
unfollowdetailslog.txt.txt

then run the unfollow action again, after 10 or so IGNORE logs, cancel the action and submit logs again please


Also send me an email so I can check ASAP

Code: Select all

support[at]rootjazz[dot]com
Regards,
Martin

Pierre
Posts: 13
Joined: Sun Nov 12, 2017 8:36 pm

Re: Unfollow Not Working

Post by Pierre » Thu Sep 13, 2018 4:47 pm

I cleared logs, created the file, ran the unfollow action then canceled the action after 20 seconds. Checked the file and nothing was written to it. I sent you an email with my database.
Log ID: 3168

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martin@rootjazz
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Re: Unfollow Not Working

Post by martin@rootjazz » Fri Sep 14, 2018 1:34 pm

should be "fixed"

https://rootjazz.com/twitterdub/updatetesting.html

twitter was returning an empty response, which was assumed to be false, but evidently wasn't. Unsure why, for me this does NOT happen. I will need to figure out why this occurred otherwise it means there is no way to know whether you are actually following an account or not


Regards,
Martin

Pierre
Posts: 13
Joined: Sun Nov 12, 2017 8:36 pm

Re: Unfollow Not Working

Post by Pierre » Fri Sep 14, 2018 1:54 pm

Still have the same problem. I noticed it's scraping all my followers list and not my followings. Perhaps this is the issue?

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martin@rootjazz
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Re: Unfollow Not Working

Post by martin@rootjazz » Sat Sep 15, 2018 12:55 pm

As per my email. Other users are reporting the update worked.

Please check
a) you updated correctly
https://rootjazz.com/twitterdub/updatetesting.html

b) running the correct unfollow action.

If that still doesn't work.



Please perform the following:

Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)


Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens


Perform the action:
***

perform your UNFOLLOW action as normal
then submit logs

***

PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.


Then submit logs:
HELP > LOGS > SUBMIT

and let me know the LOGS ID (just the number part is sufficient)




Regards,
Martin

Pierre
Posts: 13
Joined: Sun Nov 12, 2017 8:36 pm

Re: Unfollow Not Working

Post by Pierre » Sat Sep 15, 2018 6:26 pm

Still it doesn't work. It processed 0/50. The issue is with unfollow bot follows after x days which is what I regularly use to unfollow after 1 day those who haven't followed me back. When I run just unfollow if - not following me it works ok. I noticed a couple of patches before the "unfollow followings after x days was quick and easy but now it scans through all my followers for some reason when I'm only trying to unfollow whom I followed not followers.

Here's log ID: 9508

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Re: Unfollow Not Working

Post by martin@rootjazz » Sun Sep 16, 2018 2:03 pm

ok so this is not the same issue as before.

The program has no record of items from the database that you followed who are not followers.

goto FOLLOW tab
check and right click your account
select CHECK FOR MISSING ITEMS (something like this)

Does the function report any missing items?

How many profiles do you think there should be to unfollow?

Pierre
Posts: 13
Joined: Sun Nov 12, 2017 8:36 pm

Re: Unfollow Not Working

Post by Pierre » Sun Sep 16, 2018 2:18 pm

Checked backup log for missing entries - nothing reported as missing.
There should be around 800 to unfollow.

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