upgraded to 1.1.8.4 and 38 of my 51 accounts have disappeared

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TwitterNub
Posts: 57
Joined: Thu Dec 10, 2015 4:28 pm

upgraded to 1.1.8.4 and 38 of my 51 accounts have disappeared

Post by TwitterNub »

I re-downloaded the update, as the first time for some reason didnt update me. I am now confirmed on 1.1.8.4. I went ahead and reauthorized and gave the accounts new API keys to ensure they were working since 7 of my accounts were now having issues. For some reason, 2 of the accounts when clicked would throw fatal errors which would pop up a warning and prompt me to either "close" or "continue", it says something like actionlib was thrown, can't remember.

After generating API keys for all the accounts except the 2 that wouldn't let me open them, I closed the program and reopened it thinking this would solve the problem, once the program came back I only had 13 accounts listed. I went ahead and closed and reopened it a few times to see if that would fix it and it wouldn't. What happened to my accounts?
ron
Posts: 410
Joined: Sat Oct 24, 2015 11:18 am

Re: upgraded to 1.1.8.4 and 38 of my 51 accounts have disappeared

Post by ron »

Earlier used to happen with processes, now with accounts as well
Hope you had backups
TwitterNub
Posts: 57
Joined: Thu Dec 10, 2015 4:28 pm

Re: upgraded to 1.1.8.4 and 38 of my 51 accounts have disappeared

Post by TwitterNub »

not for the last 15 accounts.. You think they are goners?
ron
Posts: 410
Joined: Sat Oct 24, 2015 11:18 am

Re: upgraded to 1.1.8.4 and 38 of my 51 accounts have disappeared

Post by ron »

ALWAYS backup before upgrade.
Whether the accounts can be recovered depends on what exactly happened inside the database. Only Martin can answer that.

And put your accounts on hold if you have already upgraded. The new version is very buggy. I have had accounts disappearing and processes acting up in a really bad way.
Waiting for a heads up from Martin.
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martin@rootjazz
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Re: upgraded to 1.1.8.4 and 38 of my 51 accounts have disappeared

Post by martin@rootjazz »

issue resolved.

The accounts were not deleted / lost. But failed to load. Should all load correctly in latest update

https://rootjazz.com/twitterdub/updatetesting.html
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