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A problem occurred validating your license...

Posted: Tue Oct 15, 2013 6:36 pm
by matt
Hello, i downloaded an update for Soundcloud Manager and when i try to register my account it says "A problem occurred validating your license". What's going on?

Re: A problem occurred validating your license...

Posted: Wed Oct 16, 2013 1:24 am
by martin@rootjazz
Hi,

More info please.

Did you already have SCM installed and it was just an update?

Any reason why (that you can think) that you were asked for your registration details again? The app takes some IDs from your machine (processor ID, MAC address, etc etc) to determine whether the machine is the same. Did you upgrade any hardware? Reinstall your OS

Are you using the same machine?

Also, please mail me, details here your email address and I will check the server logs to see if there is any reason reported as to why there was a problem.

Re: A problem occurred validating your license...

Posted: Wed Oct 16, 2013 1:31 am
by martin@rootjazz
Hi, just figured out you are the same person who mailed me this morning. Sorry for taking so long to get back to you, my interet cut out this morning, then I went and got my van stuck trying to cross a stream and have spent about 5 hours trying to get it unstuck.


Have mailed you what I think the problem is (no more license uses) and have modified your license to hopefully rectify this.