Page 1 of 2

Following not working

Posted: Wed Jun 24, 2015 11:31 pm
by mikeshinobi
I just got a beta key today, and I've only messed with it a bit but it seems like following doesn't work.

Whenever I double click on the follow process (which says it's "Processing") it just gives me a blank window with a blinking cursor: http://i.imgur.com/HwuwpWP.jpg

I've tried messing with the settings, using different keywords, etc. but nothing seems to work!

Re: Following not working

Posted: Thu Jun 25, 2015 4:32 pm
by martin@rootjazz
Does the action note "processing" or is it "waiting"?


Can you perform a "validate login" action for this account, from the ACCOUNTS tab

then submit app logs
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

Re: Following not working

Posted: Thu Jun 25, 2015 11:27 pm
by taygo0o
martin@rootjazz wrote:Does the action note "processing" or is it "waiting"?


Can you perform a "validate login" action for this account, from the ACCOUNTS tab

then submit app logs
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
I'm having the same problem.

What I did was:

-Searchterm: xxxxx followersof
-Like[x]
-Random Pause: 29sec
- Repeat hours: 1
-Repeat #times: 9999999
-Num Threads: 10
-Max Actions: 60
-Max Repeats Daily: 24

Submitted logs and log id:42209

Re: Following not working

Posted: Fri Jun 26, 2015 2:40 am
by deanfieldz
I am having the same issue. no matter what settings i am using once I add a following process i get the same white screen and it stays on processing.

Re: Following not working

Posted: Fri Jun 26, 2015 7:40 pm
by martin@rootjazz
Can everyone do the following:



Also please perform the following:

delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens



Can you perform a "validate login" action for this account, from the ACCOUNTS tab, create the action, check it goes to the processing tab, processes / completes

Create a simple following action - search for users by tweet search - max num: 2
Then wait for the action to be marked as processing (if it does) if it is going to complete, it should be quick



Then submit logs:

HELP > LOGS > SUBMIT

Re: Following not working

Posted: Fri Jun 26, 2015 7:41 pm
by martin@rootjazz
deanfieldz wrote:I am having the same issue. no matter what settings i am using once I add a following process i get the same white screen and it stays on processing.
Please specify EXACTLY what you are doing so I can try and replicate. If you don't want it public, email it

Code: Select all

support[at]rootjazz[dot]com

Re: Following not working

Posted: Fri Jun 26, 2015 7:43 pm
by martin@rootjazz
Never mind issue found, fix coming

Re: Following not working

Posted: Fri Jun 26, 2015 7:48 pm
by martin@rootjazz

Re: Following not working

Posted: Sat Jun 27, 2015 7:57 am
by taygo0o
martin@rootjazz wrote:Can everyone do the following:



Also please perform the following:

delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens



Can you perform a "validate login" action for this account, from the ACCOUNTS tab, create the action, check it goes to the processing tab, processes / completes

Create a simple following action - search for users by tweet search - max num: 2
Then wait for the action to be marked as processing (if it does) if it is going to complete, it should be quick



Then submit logs:

HELP > LOGS > SUBMIT

I believe I did what you requested in the "follow" tab, but that tab still does not work. I noticed that I can use the "like" tab and check "follow[x]" in order to like/follow people, though I'm not sure if that was working already prior to the update.

For the follow tab:
- Search term: xxxxxx (I did not find "Search for users by tweet" so I tried a few different ones)
- Like [x]
- Repeat hours: 1
- Repeat #times: 99999
- Max Actions: 2
- Max Repeats daily: 24

I'll submit logs again in case you'd like to see them.
Log id: 48153

Re: Following not working

Posted: Sat Jun 27, 2015 12:52 pm
by martin@rootjazz
Did you update? The bug was found and fixed

http://rootjazz.com/twitterdub/updatetesting.html