I try to authorize my account and I get an error at first:
Waiting for TLS results file...
Waiting for TLS results file...
Waiting for TLS results file...
Waiting for TLS results file...
Waiting for TLS results file...
And then:
WARNING - timeout waiting for receive file
And
FAILED VERIFY
Cannot authorize accounts
- martin@rootjazz
- Site Admin
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Re: Cannot authorize accounts
check the sticky thread on this issue.
Could be AV / security software,
or lost TLS connection, try:
Tools > Python > Set process identifier
Then enter a unique id
Regards,
Martin
Could be AV / security software,
or lost TLS connection, try:
Tools > Python > Set process identifier
Then enter a unique id
Regards,
Martin
Re: Cannot authorize accounts
Now I have this error:
Failed activate gt
Failed activate gt
- martin@rootjazz
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Re: Cannot authorize accounts
Goto the ACCOUNTS tab
Check the account
Uncheck option to USE EXISTING COOKIES (if option exists)
Check Force
click the link VERIFY:LOGIN
This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs.
If that doesn't resolve your issue, please submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Regards,
Martin
Re: Cannot authorize accounts
Again:
Waiting for TLS results file...
Log ID: 6377...
Waiting for TLS results file...
Log ID: 6377...
- martin@rootjazz
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- martin@rootjazz
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Re: Cannot authorize accounts
You can also try:
TOOLS > PYTHON > HIDE WINDOW (uncheck)
So you can see the TLS browser and see what happens / errors / logs / closes... etc
TOOLS > PYTHON > HIDE WINDOW (uncheck)
So you can see the TLS browser and see what happens / errors / logs / closes... etc
Re: Cannot authorize accounts
Again: Failed activate gt
Log ID: 4088..
Log ID: 4088..
- martin@rootjazz
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- martin@rootjazz
- Site Admin
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- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
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