{"proxy-error":"Error 407. Authentication error. Please check your authentication settings. You can authenticate either by IP white listing or by username + password."}
Validate account failed: (55168745) PROXY_AUTHENTICATION_REQUIRED : Proxy issue detected: 407
Logs are clear, there is an authentication issue with the proxy.
HELP > LOGS > SUBMIT
then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)
If I could test the account(s), that would be very helpful in trying to find out what is going on and fix / update as required: If that is ok with you, please export the account(s) (export button bottom right of accounts list) and email the exported file(s):
Emin wrote: ↑Sun Mar 10, 2024 8:40 am
yes
update: Already working ))))
everything working?
multiple accounts
No freezing?
everything is working,multiple accounts
just always need to click on Verify accounts,because it keeps appearing Autenticaion required or Autentication issue
Ok, so lets keep that issue out of this thread as it's not related to the login issue - which for you seems to be resolved now. If you want to hide the python window:
everything working?
multiple accounts
No freezing?
everything is working,multiple accounts
just always need to click on Verify accounts,because it keeps appearing Autenticaion required or Autentication issue
Ok, so lets keep that issue out of this thread as it's not related to the login issue - which for you seems to be resolved now. If you want to hide the python window:
TOOLS > PYTHON > HIDE ...
I just imagine a solution to this problem...
when, for example, during a subscription or any other action, the account asks Autentication required or Autentication issue, then the program itself should verify the account and continue the action
but now it’s not like that....the action stops and doesn’t start next time until you click on Verify Account I apologize in advance if I expect more)))))
{"proxy-error":"Error 407. Authentication error. Please check your authentication settings. You can authenticate either by IP white listing or by username + password."}
Validate account failed: (55168745) PROXY_AUTHENTICATION_REQUIRED : Proxy issue detected: 407
Logs are clear, there is an authentication issue with the proxy.
HELP > LOGS > SUBMIT
then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)
If I could test the account(s), that would be very helpful in trying to find out what is going on and fix / update as required: If that is ok with you, please export the account(s) (export button bottom right of accounts list) and email the exported file(s):
joj.j2111 wrote: ↑Mon Mar 11, 2024 6:53 pm
I have sent you an account for test to your email, and submit the logs, logs id: 79044
regardsl,
your proxies are IP AUTH proxies and you have not authorised your IP.
This is nothing to do with the new update, the normal TD HTTP request fails and your proxy provider returns the message
{"proxy-error":"Error 407. Authentication error. Please check your authentication settings. You can authenticate either by IP white listing or by username + password."}
This is from your IP provider. Contact them and ask them how to authorise your IP, or to turn it off allowing you to use username / password.
joj.j2111 wrote: ↑Mon Mar 11, 2024 6:53 pm
I have sent you an account for test to your email, and submit the logs, logs id: 79044
regardsl,
your proxies are IP AUTH proxies and you have not authorised your IP.
This is nothing to do with the new update, the normal TD HTTP request fails and your proxy provider returns the message
{"proxy-error":"Error 407. Authentication error. Please check your authentication settings. You can authenticate either by IP white listing or by username + password."}
This is from your IP provider. Contact them and ask them how to authorise your IP, or to turn it off allowing you to use username / password.
joj.j2111 wrote: ↑Mon Mar 11, 2024 6:53 pm
I have sent you an account for test to your email, and submit the logs, logs id: 79044
regardsl,
your proxies are IP AUTH proxies and you have not authorised your IP.
This is nothing to do with the new update, the normal TD HTTP request fails and your proxy provider returns the message
{"proxy-error":"Error 407. Authentication error. Please check your authentication settings. You can authenticate either by IP white listing or by username + password."}
This is from your IP provider. Contact them and ask them how to authorise your IP, or to turn it off allowing you to use username / password.
Hello Martin, a problem me and my friend have regarding this problem "authentication required", whenever the accounts get an "authentication required", most of the time it can be fixed with verify web login, but the problem is, that the processes on that account don't get processed because the accounts need to authenticate again, but I was hoping that this could be an easy job for the bot as maybe you can code it that whenever authentication is detected, TD itself could verify web login (just 1 time) to try and authenticate the account and then let the account retry those failed processes.
This way there is a better chance to get the accounts to do all their processes.
ATM, I verify web login manually multiple times a day, and after that, I go into the processor and rerun those failed processes.