Page 1 of 1

Cannot Log In

Posted: Wed Oct 25, 2023 2:23 am
by akky666
Hi, I can use my accounts through browsers but having issues with twitterdub logging in since a few days ago. Failed login on validation when entering credentials ( works logging in via browser ).

How to troubleshoot?

Re: Cannot Log In

Posted: Tue Oct 31, 2023 5:55 am
by akky666
Still cannot log in with other accounts / pcs.

When will the software be updated?

Re: Cannot Log In

Posted: Sun Nov 05, 2023 5:38 pm
by martin@rootjazz
Please use the twitter board for twitter questions:
https://rootjazz.com/forum/viewforum.php?f=30


https://rootjazz.com/twitterdub/updatetesting.html

Update
Goto the ACCOUNTS tab
Check the account
Uncheck option to USE EXISTING COOKIES (if option exists)
Check Force
click the link VERIFY:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs.

If that doesn't resolve your issue, please submit logs:

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)




Then open the browser and it should be logged in


Regards,
Martin