Can´t see saved data and log files

[discofreaks]

Hello,

Hope all is well. For the last 3 updates i can´t access the saved data and logs on the program. Any hit?

Cheers

[martin@rootjazz]

Sorry, I don't really understand what you mean?

How can you "not access"?

What happens exactly if you use the menu option

HELP > LOGS > VIEW

and

HELP > SAVED DATA

Do you get an error message? Does the folder not open?

What happens if you type into the Windows Start or Exporer Address Location
%appdata%\rootjazz\soundcloud manager\

[discofreaks]

When i try to open the logs it says: problem showing logs

When i try to see saved data: not enough memory?

The link you gave works like a charm...

[martin@rootjazz]

Strange. Never heard of that. The code is very basic for that fucntion. Basically just telling windows "open this folder: x".

Do you turn your machine off occasionally? The "Not enough memory" message would imply the OS doesn't have enough memory to open a folder. Which should be unheard of...

Do these problems persist after restarting your machine?

[discofreaks]

Yes they persist but know i´ll use the direct link you gave me to access the files

[martin@rootjazz]

One last question. Do you have a unusual drive setup? C: D:, have you mapped your default window paths (appdat / libraries etc) to non-default locations? Perhaps to a drive that may be inaccessible to the program?

[discofreaks]

I have 2 partitions on the disk...windows & data... and never made any changes...just installed the updates like i used to do in the past...

[discofreaks]

Problem fixed!

[martin@rootjazz]

What was the issue?

[discofreaks]

I changed the antivirus to comodo and it´s work perfectly now!