Unable to verify
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- Posts: 110
- Joined: Fri Jan 29, 2021 3:22 am
Unable to verify
Unable to verify account, log has been submitted id~85221
- martin@rootjazz
- Site Admin
- Posts: 34733
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Unable to verify
update, you're on an old version:
https://rootjazz.com/twitterdub/updatetesting.html
try again and submit logs if issue persists
https://rootjazz.com/twitterdub/updatetesting.html
try again and submit logs if issue persists
-
- Posts: 110
- Joined: Fri Jan 29, 2021 3:22 am
Re: Unable to verify
The latest version has been installed, but the account still cannot be verified! The log has been submitted~id 20483
- martin@rootjazz
- Site Admin
- Posts: 34733
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Unable to verify
You are getting a strange 302 issue. It's an ongoing issue for some users / accounts. I don't know why
Can you export this account and send it to me for testing please so I can see if I can replicate here
If I could test the account(s), that would be very helpful in trying to find out what is going on and fix / update as required: If that is ok with you, please export the account(s) (export button bottom right of accounts list) and email the exported file(s):
Regards,
Martin
Can you export this account and send it to me for testing please so I can see if I can replicate here
If I could test the account(s), that would be very helpful in trying to find out what is going on and fix / update as required: If that is ok with you, please export the account(s) (export button bottom right of accounts list) and email the exported file(s):
Code: Select all
support[at]rootjazz[dot]com
Regards,
Martin