account plays not working
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account plays not working
hi there it seems the account plays isn't working It shows it is processing it and the plays are successful but when I check the track the plays
aren't showing up on the song at all
When I use the other play bot the plays shows up it just doesn't show up when I use the account plays
aren't showing up on the song at all
When I use the other play bot the plays shows up it just doesn't show up when I use the account plays
- martin@rootjazz
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Re: account plays not working
let me run some tests
- martin@rootjazz
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Re: account plays not working
IT appears something has changed with the plays function on SC. non accounts plays are not working either, so something in the function has changed. I will look into it and get an update out
Regards,
Martin
Regards,
Martin
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Re: account plays not working
Thank you. You always come though when we need it
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Re: account plays not working
Just noticed the same thing regarding play count.
Always appreciate you being on standby for fixes Martin.
Legend
Thanks
Always appreciate you being on standby for fixes Martin.
Legend
Thanks
- martin@rootjazz
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Re: account plays not working
It could be a problem with SC, they posted on their community board:
https://community.soundcloud.com/stats- ... st18075131
https://community.soundcloud.com/stats- ... st18075131
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Re: account plays not working
waiting on an update now I know when I use the stream bot it will play it it's just account plays don't work
- martin@rootjazz
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Re: account plays not working
I believe the SC issue is not resolved. I will check on account plays as see what is going on there
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Re: account plays not working
ok account plays still isn't working but the bot plays are working just find. I wonder what is going on here
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Re: account plays not working
martin@rootjazz wrote: ↑Thu Jun 13, 2019 9:32 pm I believe the SC issue is not resolved. I will check on account plays as see what is going on there
Hey Martian this is the update from soundcloud
Hey again everyone,
Thank you so much for your patience. After aligning with the engineering and product team, we finally have another update for you.
We recently introduced a change to put us in a better position to combat and remove fake play activity on the platform and that is why you weren't seeing some of your plays updating in real time. Unfortunately, the implementation was not as smooth as we expected so we understand your frustration.
This update was implemented in an effort to ensure your play counts reflect real listeners, giving you the most accurate stats possible for your tracks. As we work to optimize this change and ensure that you are seeing accurate stats for your uploads, we will retroactively fix your affected stats. Although this process won’t be reflected immediately, we assure you that we are working hard on displaying the correct stats as soon as possible.
Your stats should update properly moving forward.
Thank you so much & all the best
Mathis