Issue
Issue
Hey I'm having an issue, following with my main acc (no proxy).
" * FAILED: CRITICAL_93785439537530 : Previous processed logs failed to load - please contact support and submit logs for review: 3102252a-2f0c-4177-b609-65588917f666
Finished processing
Previous processed logs failed to load - please contact support and submit logs for review: 3102252a-2f0c-4177-b609-65588917f666 "
LOGS: 17882
Version: 3.4.2.3
My other accs follow without any problem.
I have deleted processed items in the past, too.
" * FAILED: CRITICAL_93785439537530 : Previous processed logs failed to load - please contact support and submit logs for review: 3102252a-2f0c-4177-b609-65588917f666
Finished processing
Previous processed logs failed to load - please contact support and submit logs for review: 3102252a-2f0c-4177-b609-65588917f666 "
LOGS: 17882
Version: 3.4.2.3
My other accs follow without any problem.
I have deleted processed items in the past, too.
- martin@rootjazz
- Site Admin
- Posts: 34816
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Issue
%appdata%\rootjazz\Soundcloud Manager\database\DbLoggedActionData\3102252a-2f0c-4177-b609-65588917f666_2.bin
send me this file please
send me this file please
- martin@rootjazz
- Site Admin
- Posts: 34816
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Issue
Code: Select all
support[at]rootjazz[dot]com
Re: Issue
Sent to this e-mail address.
Thank you.
-
- Posts: 2317
- Joined: Tue Feb 02, 2016 1:58 pm
- martin@rootjazz
- Site Admin
- Posts: 34816
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Issue
You can just delete that file. Everything should be fine after that
Regards,
Martin
Regards,
Martin
Re: Issue
Deleted, ran action once again - and again the same problem. It returned me another file - found it, deleted. Ran action again - still the same. Delete, repeat. And again failed.martin@rootjazz wrote: ↑Mon Jun 04, 2018 10:29 pm You can just delete that file. Everything should be fine after that
Regards,
Martin
Newest file: * FAILED: CRITICAL_93785439537530 : Previous processed logs failed to load - please contact support and submit logs for review: 661ea54e-0a71-46ba-862d-b7522297118b
Finished processing
Looks like it generates new file like that every time, and even if I deleted it, I still got the issue. (I deleted file with '_2' at the end).
LOGS: 14359
Edit: also deleted original file (without '_2' at the end) but problem is still persisting.
Thank you.
-
- Posts: 2317
- Joined: Tue Feb 02, 2016 1:58 pm
Re: Issue
Thread has been reported to admin again. He will reply here very soon.
We request you to be patient.
Regards
We request you to be patient.
Regards
- martin@rootjazz
- Site Admin
- Posts: 34816
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Issue
ok, so the file is the symptom and not the cause. Let me take another look, I must have been missing the cause first time roundBartekef wrote: ↑Tue Jun 05, 2018 11:29 pmDeleted, ran action once again - and again the same problem. It returned me another file - found it, deleted. Ran action again - still the same. Delete, repeat. And again failed.martin@rootjazz wrote: ↑Mon Jun 04, 2018 10:29 pm You can just delete that file. Everything should be fine after that
Regards,
Martin
Newest file: * FAILED: CRITICAL_93785439537530 : Previous processed logs failed to load - please contact support and submit logs for review: 661ea54e-0a71-46ba-862d-b7522297118b
Finished processing
Looks like it generates new file like that every time, and even if I deleted it, I still got the issue. (I deleted file with '_2' at the end).
LOGS: 14359
Edit: also deleted original file (without '_2' at the end) but problem is still persisting.
Thank you.
- martin@rootjazz
- Site Admin
- Posts: 34816
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Issue
I will need to send you a debug build to find out more on the location of the cause.