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qw20211202
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Joined: Fri Jan 29, 2021 3:22 am

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Post by qw20211202 »

Select the account, click "Browser Login(stay logged in)", but the account cannot be successfully logged in, what is the reason?
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martin@rootjazz
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Re: login

Post by martin@rootjazz »

qw20211202 wrote: Wed Aug 03, 2022 12:42 pm Select the account, click "Browser Login(stay logged in)", but the account cannot be successfully logged in, what is the reason?
No idea. Something went wrong?

What happens?
Does the browser open?
Does it try to login?
Does tumblr report an error?
Does nothing happen?


Have you submitted logs?
If you don't provide logs, I have no idea. I am not magic :-p

HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)


any reason why you are trying to browser login? And not just use normal login?




Regards,
Martin
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martin@rootjazz
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Re: login

Post by martin@rootjazz »

For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
qw20211202
Posts: 108
Joined: Fri Jan 29, 2021 3:22 am

Re: login

Post by qw20211202 »

id~32875
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martin@rootjazz
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Re: login

Post by martin@rootjazz »

will take a look
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martin@rootjazz
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Re: login

Post by martin@rootjazz »

Seems like the machine is refusing the connection to the driver

Could not connect to the remote WebDriver server for URL http://localhost:63431/session/8aca3b38 ... b72ad9/url

No connection could be made because the target machine actively refused it 127.0.0.1:63431
What machine are you using? home / vps / server.
What OS?

And from above
What happens?
Does the browser open?
Does it try to login?
Does tumblr report an error?
Does nothing happen?
I think the browser NEVER opens, please confirm.





Basically it appears selenium (browser controlling library) is stopped from running on your machine by your machine.


Most often this is you Anti Virus / Security software. The two most common are:

* Windows Defender
* Smart screen



Please check your anti virus / security software and make sure the applications program files folder:

c:\program files (x86)\tumbling jazz\

is whitelisted and / or all the .exe and .dlls in that folder.



Regards,
Martin
qw20211202
Posts: 108
Joined: Fri Jan 29, 2021 3:22 am

Re: login

Post by qw20211202 »

vps
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martin@rootjazz
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Re: login

Post by martin@rootjazz »

qw20211202 wrote: Tue Aug 09, 2022 2:36 amvps
What OS?
qw20211202
Posts: 108
Joined: Fri Jan 29, 2021 3:22 am

Re: login

Post by qw20211202 »

win10
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martin@rootjazz
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Re: login

Post by martin@rootjazz »

qw20211202 wrote: Wed Aug 10, 2022 1:21 amwin10
ok so it's win defender and smartscreen

did you do this?
Most often this is you Anti Virus / Security software. The two most common are:

* Windows Defender
* Smart screen



Please check your anti virus / security software and make sure the applications program files folder:

c:\program files (x86)\tumbling jazz\

is whitelisted and / or all the .exe and .dlls in that folder.

If you haven't restarted the machine for a while, restart.
If you haven't run windows update, do that.

After that, if it still won't work, can I log into the VPS?

If that is ok with you, send me login details to email:

Code: Select all

support[at]rootjazz[dot]com


Regards,
Martin
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