Big issue with accounts - Your credentials do not allow access to this resource

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Leorion
Posts: 61
Joined: Thu Nov 14, 2019 9:52 am

Re: Big issue with accounts - Your credentials do not allow access to this resource

Post by Leorion »

Hi

Are there news about the issue. Can't really work without this issue solved

Regards
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martin@rootjazz
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Re: Big issue with accounts - Your credentials do not allow access to this resource

Post by martin@rootjazz »

Did I not reply to your email? My apologies if not, but I have no outstanding emails so I should have.

I think the issue may be resolved.

https://rootjazz.com/twitterdub/updatetesting.html

Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
Uncheck option to USE EXISTING COOKIES
click the link VERIFY:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs.

Then try and run a normal action (that you were having issues with before). I think it should work fine now.

If that doesn't resolve your issue, please submit logs:

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)





Regards,
Martin
Leorion
Posts: 61
Joined: Thu Nov 14, 2019 9:52 am

Re: Big issue with accounts - Your credentials do not allow access to this resource

Post by Leorion »

working, thanks a lot rootjazz
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martin@rootjazz
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Posts: 34345
Joined: Fri Jan 25, 2013 10:06 pm
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Re: Big issue with accounts - Your credentials do not allow access to this resource

Post by martin@rootjazz »

Thanks for confirming


Regards,
Martin
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