Accounts not visible in any process

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chupakabra
Posts: 130
Joined: Sun Feb 09, 2020 3:29 pm

Accounts not visible in any process

Post by chupakabra »

Hey Martin,

Check out this video for reference I recorded: https://drive.google.com/file/d/1KmAfLL ... sp=sharing

Expect for "Scraper" process, any other process be it tweet and reply, tweet, like, unlike, follow, unfollow, watch etc...I am not able to see my accounts so I cannot assign the tasks.

Strange - - - I used "Quoted RT" process and it worked because I could see the accounts but suddenly (without closing the software) they are gone.

Help please?
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martin@rootjazz
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Re: Accounts not visible in any process

Post by martin@rootjazz »

Strange. Have you tried restarting the app?
Restarting the machine?
Updating: https://rootjazz.com/twitterdub/updatetesting.html

Failing all that, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)


and submit database:
Can you submit your database please

TOOLS > CREATE DB BACKUP AND SEND TO SUPPORT

then send your DB ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)



Regards,
Martin
chupakabra
Posts: 130
Joined: Sun Feb 09, 2020 3:29 pm

Re: Accounts not visible in any process

Post by chupakabra »

martin@rootjazz wrote: Mon Jun 22, 2020 5:51 pm Strange. Have you tried restarting the app?
Restarting the machine?
Updating: https://rootjazz.com/twitterdub/updatetesting.html
Have you tried restarting the app? - No
Restarting the machine? - No
https://rootjazz.com/twitterdub/updatetesting.html - Did that 24 hours ago

I can restart the app and restart the machine not a problem but first tell me if I pause this, can I resume?: https://i.imgur.com/PLtlEKb.png

It is a simple quote retweet task.
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martin@rootjazz
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Re: Accounts not visible in any process

Post by martin@rootjazz »

no, if the action is for 100 items and you it has processed 90 and you restart app, it will do another 100
chupakabra
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Re: Accounts not visible in any process

Post by chupakabra »

Ok.

Restarted the app. Thanks!
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martin@rootjazz
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Re: Accounts not visible in any process

Post by martin@rootjazz »

And? do the accounts show?
chupakabra
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Re: Accounts not visible in any process

Post by chupakabra »

Yes yes the accounts show! :)
chupakabra
Posts: 130
Joined: Sun Feb 09, 2020 3:29 pm

Re: Accounts not visible in any process

Post by chupakabra »

Sorry for not writing the status, was in a hurry.
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martin@rootjazz
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Re: Accounts not visible in any process

Post by martin@rootjazz »

No worries, thanks for letting me know. So hopefully it was a one off event (accounts not showing). If it happens again, please let me know ASAP


Regards,
Martin
chupakabra
Posts: 130
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Re: Accounts not visible in any process

Post by chupakabra »

It is happening again. Let me know when you update the softeware, I will restart it.

So basically just for your info, I run instadub and twitterdub in same PC and I hibernate my PC 2-3 times in a day to pause processes. Also, this is happening again when PC alongwith twitterdub is running for 24+ hours.

Let me know the update so taht I can restart the software.
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