Follow not working

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Emin
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Joined: Mon Apr 22, 2019 6:54 am

Follow not working

Post by Emin » Wed Apr 29, 2020 10:32 am

Hi Martin.in the latest version FOLLOW does not work
Logs_68201

Emin
Posts: 97
Joined: Mon Apr 22, 2019 6:54 am

Re: Follow not working

Post by Emin » Wed Apr 29, 2020 10:57 am

but when I insert Share Accross Account works fine

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martin@rootjazz
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Re: Follow not working

Post by martin@rootjazz » Wed Apr 29, 2020 3:06 pm

Please do check your action logs adn read them, the issue is clear:

14:28:37: * ERROR: Could not find file 'C:\Program Files\Twitterdub\1166882051242582016'.
You instructed the program to work from a file that does not exist.

If this is not the case:

Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin

Emin
Posts: 97
Joined: Mon Apr 22, 2019 6:54 am

Re: Follow not working

Post by Emin » Wed Apr 29, 2020 4:52 pm

I understand that it says that the file does not exist, but in fact the file exists, the program can see the same file when I check Share Across Account...
.../Desktop\Twitter id\April\split_18.04\18.04.part219.txt... here is the file path,it has 100 user id.and I’ve been doing it for 2 years in Twitterdub
https://ibb.co/9prGRHp
I don’t know why the program shows the path C: \ Program Files \ Twitterdub \ 1166882051242582016

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martin@rootjazz
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Re: Follow not working

Post by martin@rootjazz » Wed Apr 29, 2020 6:23 pm

can you send me the file so I can test EXACTLY the same please

Code: Select all

support[at]rootjazz[dot]com
also let me know how many accounts you are selecting. And any other settings that may not be visible from the screenshot

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martin@rootjazz
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Re: Follow not working

Post by martin@rootjazz » Wed Apr 29, 2020 6:28 pm

open app
goto follow tab
enter file path of 10 items
check 2 accounts
max_items = 4
CREATE

2 actions in processing tab
expand description column, I can see each action has a custom file from appdata saved_dir
Actions run correctly


If you repeat EXACTLY the above does it work for you?
If can details clearly as above what you do it may help me find the cause of your issue.

But for future reference, please do: read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634


then refer to your initial post in this thread. The more details you can provide (as detailed above) the quicker and easier we can solve your issue

Regards,
Martin

Emin
Posts: 97
Joined: Mon Apr 22, 2019 6:54 am

Re: Follow not working

Post by Emin » Wed Apr 29, 2020 6:31 pm

I select 1 account, and I repeat, I have been using twitterdub these settings for more than 2 years...the whole problem is in the latest version,before that it works normal...
i have sent you text file in the mail

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martin@rootjazz
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Re: Follow not working

Post by martin@rootjazz » Wed Apr 29, 2020 7:43 pm

Emin wrote:
Wed Apr 29, 2020 6:31 pm
.the whole problem is in the latest version,before that it works normal...
No, it is not as simple as that as would effect everyone. It isn't.

Either you are doing something different.
It is this account with this action setup.
I select 1 account, and I repeat, I have been using twitterdub these settings for more than 2 years..
If you are using ONE account, why are you specifying MULTI TERMS SHARED?

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martin@rootjazz
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Re: Follow not working

Post by martin@rootjazz » Wed Apr 29, 2020 7:45 pm

Can you run some tests.

Stop /delete / pause all existing actions.
AUTO RUN turned off (processing tab)
restart app
Clear logs: HELP >LOGS > DELETE

goto follow tab, set up your action. Before creation action take a FULL SCREEN screenshot.
goto PROCESSING tab, expand out the action description column, another full screenshot

click RUN to turn processor on
Run the action until completion / fail
Submit logs

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

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martin@rootjazz
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Re: Follow not working

Post by martin@rootjazz » Wed Apr 29, 2020 7:47 pm

Are you creating NEW actions, or running an old previously created action?

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