Accounts dissapear

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sfa084
Posts: 29
Joined: Mon Nov 12, 2018 5:32 pm

Accounts dissapear

Post by sfa084 »

accounts added dissapear... :/
And its like i have 0 accs

Image
Markxxx
Posts: 90
Joined: Sun Oct 21, 2018 8:05 am

Re: Accounts dissapear

Post by Markxxx »

click any other tab, and than go back
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martin@rootjazz
Site Admin
Posts: 34353
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Accounts dissapear

Post by martin@rootjazz »

sfa084 wrote: Sat Jun 08, 2019 8:45 pm accounts added dissapear... :/
And its like i have 0 accs

Image


Submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)




Submit database
Can you submit your database please

TOOLS > CREATE DB BACKUP AND SEND TO SUPPORT

then send your DB ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

If the above submit database option does not exist, send it manually:


Goto the directory:
%appdata%\rootjazz\twitterdub

then zip up the logs folder (right click > send to > zip)

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link



Regards,
Martin







Regards,
Martin
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