Image often not included in Tweet

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TwitterM
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Joined: Tue Apr 09, 2019 5:24 pm

Image often not included in Tweet

Post by TwitterM »

Hi, I recently purchased the TwitterDub software, and have been trying to migrate from Jarvee to TwitterDub, but I have stumbled upon one problem. Sometimes when I post a tweet with text (often 260+ characters) and an image, like 30% of the times, the image will not get posted. Only the text is tweeted. How come?

Kind regards,
TwitterM
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martin@rootjazz
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Re: Image often not included in Tweet

Post by martin@rootjazz »

can you submit your logs showing this issue please

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
TwitterM
Posts: 17
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Re: Image often not included in Tweet

Post by TwitterM »

1922, if I'm not mistaken. Thanks!
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martin@rootjazz
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Re: Image often not included in Tweet

Post by martin@rootjazz »

checking this now
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martin@rootjazz
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Re: Image often not included in Tweet

Post by martin@rootjazz »

don't suppose you have a specific example URL you can send me so I can find the logs for that post.

You can send it via email if you don't want it private:

Code: Select all

support[at]rootjazz[dot]com
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martin@rootjazz
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Re: Image often not included in Tweet

Post by martin@rootjazz »

https://rootjazz.com/twitterdub/updatetesting.html

better detection of the media upload fail stages

should solve your issue.
TwitterM
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Re: Image often not included in Tweet

Post by TwitterM »

Wow, that's awesome! I will have to check it out later, and see if it fixed the problem. Thank you. Much appreciated!
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martin@rootjazz
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Re: Image often not included in Tweet

Post by martin@rootjazz »

Let me know when you do. The problem fixed was that after the media upload requests, the program wasn't validating the media_ids it received after the upload to post with the other meta data, so was posting it empty if there was a blip with the upload media stage (there shouldn't be, and certainly not 30% as you say, but if your proxies are not very good, then I suppose the media uploads could fail from time to time - but I would have assume 3-5% max, not 30%


But try the update and let me know if the issue is resolved



Regards,
Martin
TwitterM
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Re: Image often not included in Tweet

Post by TwitterM »

It solved it completely. Excellent work. Thanks!
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Re: Image often not included in Tweet

Post by martin@rootjazz »

thanks for confirming
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