Profile engagement not working

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Bri
Posts: 524
Joined: Fri Nov 13, 2015 10:53 am

Re: Profile engagement not working

Post by Bri »

Still not working. I get

Starting: 21/06/2019 12:40 PM
Failed to login: accountname
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martin@rootjazz
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Re: Profile engagement not working

Post by martin@rootjazz »

Bri wrote: Fri Jun 21, 2019 11:41 am Still not working. I get

Starting: 21/06/2019 12:40 PM
Failed to login: accountname
Run a VERIFY:LOGIN action from the ACCOUNTS tab.
Can the account log in?

If it can, submit logs showing the the failed profile engagment action:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Bri
Posts: 524
Joined: Fri Nov 13, 2015 10:53 am

Re: Profile engagement not working

Post by Bri »

I'm logged in fine, as its processing the other actions fine..

here are my logs for failed to login error

18509
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martin@rootjazz
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Re: Profile engagement not working

Post by martin@rootjazz »

checking logs...
Bri
Posts: 524
Joined: Fri Nov 13, 2015 10:53 am

Re: Profile engagement not working

Post by Bri »

thanks
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martin@rootjazz
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Re: Profile engagement not working

Post by martin@rootjazz »

The next update will fix this. I shall let you know when it is ready.



Regards,
Martin
Bri
Posts: 524
Joined: Fri Nov 13, 2015 10:53 am

Re: Profile engagement not working

Post by Bri »

Still doesnt run

Can run: 23:20:00 start: 07:00:00 / stop: 23:59:00
Starting: 05/07/2019 23:20 PM
Get ID: https://twitter.com/xxxxx
Scrape followers: https://twitter.com/xxxxx
Search: Followers with: xxxxxmax: -1
Get ID: https://twitter.com/xxxxx
Checking engagements
Saved profile engagement to: C:\Users\xxxxx\AppData\Roaming\rootjazz\Twitterdub\saved_data\profile_engagement__followers_httpstwittercomxxxxx_2019-07-05.txt
Saved profile engagement on single post to: C:\Users\xxxxx\AppData\Roaming\rootjazz\Twitterdub\saved_data\profile_engagement___followers_httpstwittercomxxxxx_2019-07-05.txt
Started: 05/07/2019 23:20 PM
Finished: 05/07/2019 23:21 PM
ID: 7b73de4a-34cb-4585-bd63-d3e885d13c0c
Action ran for: 0hr:0min:25s
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martin@rootjazz
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Re: Profile engagement not working

Post by martin@rootjazz »

full logs please
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
Bri
Posts: 524
Joined: Fri Nov 13, 2015 10:53 am

Re: Profile engagement not working

Post by Bri »

logs. 32061

thanks matey
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martin@rootjazz
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Re: Profile engagement not working

Post by martin@rootjazz »

18:30:43: return results: UserFeed 0
The searches are failing, reports the profile has no posts, so obviously no profile engagement.

Issue is why it cannot find any posts. Logs don't shown

1) I assume the profile DOES have posts?
2) you have the correct layout set for the account? You are not forcing to old layout when Twitter is not allowing it or anything?

Do other searchings work?
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