story video

Post Reply
ahmad111
Posts: 172
Joined: Sun Mar 11, 2018 10:14 am

story video

Post by ahmad111 » Sun May 19, 2019 7:04 am

hi
repost or post video as story have a bug
post it but cover of video !
just in last version in previous ver np
:roll:

User avatar
martin@rootjazz
Site Admin
Posts: 21218
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: story video

Post by martin@rootjazz » Sun May 19, 2019 2:11 pm

Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin

ahmad111
Posts: 172
Joined: Sun Mar 11, 2018 10:14 am

Re: story video

Post by ahmad111 » Tue May 21, 2019 5:41 am

martin@rootjazz wrote:
Sun May 19, 2019 2:11 pm
Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
post video as story dnt work
log id : 75816

repost video as story but post video cover :)
log id : 62267

User avatar
martin@rootjazz
Site Admin
Posts: 21218
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: story video

Post by martin@rootjazz » Tue May 21, 2019 5:37 pm

Please read the post I posted and provide all information.

what you did
how you did it
the videos you used etc etc


So I can replicate exactly. If videos private use email:

Code: Select all

support[at]rootjazz[dot]com
If video large, upload somewhere and send me the link.
Ensure video is within ISG specifications: size / length / resolution


Regards,
Martin

abix
Posts: 42
Joined: Wed Jan 02, 2019 5:24 am

Re: story video

Post by abix » Wed Jun 19, 2019 7:22 am

Hi Martin
I'm trying to repost videos posts as story however they cannot posted as story because they are long.
Maybe, they are a possibility to split them in 15 seconds for stories from the repost video tab?
Also, some post are from albums, so.. I'd like that Instadub identify the videos and these ones can repost them as story with my business link.
I hope you can help me.
Thank you.

User avatar
martin@rootjazz
Site Admin
Posts: 21218
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: story video

Post by martin@rootjazz » Wed Jun 19, 2019 6:37 pm

abix wrote:
Wed Jun 19, 2019 7:22 am
Hi Martin
I'm trying to repost videos posts as story however they cannot posted as story because they are long.
Maybe, they are a possibility to split them in 15 seconds for stories from the repost video tab?
Is 15 seconds the story video length limit? If so, that should be forced I guess.

The next update will include this feature. I shall let you know when it is ready.

Also, some post are from albums, so.. I'd like that Instadub identify the videos and these ones can repost them as story with my business link.
.
you want to repost ALL from album, or just first video?

abix
Posts: 42
Joined: Wed Jan 02, 2019 5:24 am

Re: story video

Post by abix » Thu Jun 20, 2019 3:38 am

Is 15 seconds the story video length limit? If so, that should be forced I guess.
Yes, that is the limit of one story. It is possible to upload a video of 60 seconds and split it in 4 parts, each one of 15 seconds.
you want to repost ALL from album, or just first video?
With the first video, I'm happy. Only need one :D

Thank you Martin ;D

User avatar
martin@rootjazz
Site Admin
Posts: 21218
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: story video

Post by martin@rootjazz » Thu Jun 20, 2019 4:57 pm

splitting to 4 (or x15 seconds) is going to be awkward, for now it will just select first 15 seconds:

https://rootjazz.com/instadub/updatetesting.html


As for pulling first video in album, ok, next update:
The next update will fix this. I shall let you know when it is ready.



Regards,
Martin

User avatar
martin@rootjazz
Site Admin
Posts: 21218
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: story video

Post by martin@rootjazz » Thu Jun 20, 2019 11:42 pm

The next update will fix this. I shall let you know when it is ready.



Regards,
Martin


Post Reply