** REDUCED SUPPORT: 5th Oct > 17th Oct 2015 ***

General discussions regarding Reverbnation Bot
Post Reply
User avatar
martin@rootjazz
Site Admin
Posts: 22210
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

** REDUCED SUPPORT: 5th Oct > 17th Oct 2015 ***

Post by martin@rootjazz » Mon Oct 05, 2015 8:55 pm

Due to holidays, support will be running reduced between the above dates. So please be a bit patient, you will get a response, but it might take up to 48 hours





If there is something urgent, please email it in:

Code: Select all

support[at]rootjazz[dot]com
and mark the subject **URGENT***

and by URGENT I mean URGENT. Not, you don't know how to do something, not that you can only post 200 times in a day and you think you should be able to do it 250 times.


Before mailing in. Check for updates
HELP > UPDATE

If there is a testing update, try that.

Run through the usual solutions, restart app, restart machine.

If you are running on XP, update your OS :-)

Failing that, and it is still urgent, submit ALL DETAILS as requested here:

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634


Any mails received, not in that format, or that are not urgent are unlikely to get a response

Post Reply