Can't Login to my main account

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JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Can't Login to my main account

Post by JasperJones » Wed Feb 01, 2017 5:27 pm

Hey Marin,

it seems I am having an issue logging into my main account. I couldn't find a video on the Reverbnation Playlist. I went to View/Edit Accounts, Add, put my details in, left Proxy blank, and left Artist Acc checked.

Should I submit logs?

Thanks

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martin@rootjazz
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Joined: Fri Jan 25, 2013 10:06 pm
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Re: Can't Login to my main account

Post by martin@rootjazz » Thu Feb 02, 2017 2:24 pm

ensure you are up to date

https://rootjazz.com/reverbnation/download.html

HELP > ABOUT


RVN updated the login function recently, it is working for nearly all users, but another user has reported a problem, although when I tested their account here it worked correctly

JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Re: Can't Login to my main account

Post by JasperJones » Thu Feb 02, 2017 2:32 pm

Thanks for your reply. Yes, my RVN is 1.3.9.6

The steps I will take are:

Reinstalll
Try using RVN on a different user account
Try RVN on a different computer.

I will report back.

Thanks

JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Re: Can't Login to my main account

Post by JasperJones » Thu Feb 02, 2017 6:13 pm

I tried reinstalling the application and user a different user account on my laptop. I also install RVN on a different computer and still can't validate login. I created a new account and that one won't log in either.

I'm not sure what to do from here.

Jayali
Posts: 6
Joined: Mon Feb 08, 2016 7:35 pm

Re: Can't Login to my main account

Post by Jayali » Fri Feb 03, 2017 2:27 pm

I am having the issue. I have 1 bot installed on VPN 1 and a recently installed bot on VPN 2. Accounts on VPN 1 work fine. The login authorization reloads cookies which i think plays a role in bypassing the Reverbnation Recaptcha at login. On VPN 2 this is not the case. All the logins fail. I believe it's because the recaptcha is blocking the login. Is there a way to apply the 2captcha solver to the Recaptcha at login?

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martin@rootjazz
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Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: Can't Login to my main account

Post by martin@rootjazz » Fri Feb 03, 2017 3:08 pm

IT seems that RVN may sometimes show a captcha on login which is breaking some login attempts. Unfortunately, I have been unable to force a captcha to be shown, so have been unable to replicate it.

If anyone has an account with proxy that causes it,and doesn't mind me testing it, please send me the details so I can see what happens and can update the login

Code: Select all

support[at]rootjazz[dot]com


JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Re: Can't Login to my main account

Post by JasperJones » Fri Feb 03, 2017 6:21 pm

Yupp, you got it!

Thanks!


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