app give me error when I use proxy

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mamad_soly
Posts: 5
Joined: Sat Jul 18, 2020 6:10 pm

app give me error when I use proxy

Post by mamad_soly »

the application work ok without proxy as moment that I start proxy it give this error : object reference not set to an instance of object!!!!
plz if know how solve this problem,help me I'm appreciate that 🙏🙏🙏
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martin@rootjazz
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Re: app give me error when I use proxy

Post by martin@rootjazz »

What app?
What do you do?
What action?
When / how is the error shown?
Submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
mamad_soly
Posts: 5
Joined: Sat Jul 18, 2020 6:10 pm

Re: app give me error when I use proxy

Post by mamad_soly »

hi
i use Instadub - Instagram Bot
when i try submit the log app giv me exception error Image
my problem with the app is when i wana add instgram account,i can add without proxy but when i wana add the account with porxy the app give me this eroor Image plz if you know how fix it, help me
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martin@rootjazz
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Re: app give me error when I use proxy

Post by martin@rootjazz »

In the error box it says DETAILS

click it, and send me the entire details log.

Also submit logs

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)


Are you sure the proxy is working? Have you tested it?


And be careful as you posted your proxy address your username and password! (I removed the image)
mamad_soly
Posts: 5
Joined: Sat Jul 18, 2020 6:10 pm

Re: app give me error when I use proxy

Post by mamad_soly »

for fixmy submit problem i had to remove and inastal it again this time i could submit logs and my id first four number is 9877
but this time app give me another error for enter the proxy Image :cry: :cry:
i can add insta account without proxy in app but when i try with proxy give me eroor plz im appreciate if uou tellme how i can dix this problem
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martin@rootjazz
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Re: app give me error when I use proxy

Post by martin@rootjazz »

Looks like you need to run windows update and install everything.

Make sure you reboot your machine.

Then try again and let me know
mamad_soly
Posts: 5
Joined: Sat Jul 18, 2020 6:10 pm

Re: app give me error when I use proxy

Post by mamad_soly »

i did all of them update,install and reboot but nothing change and i still have same problem
when i try add proxy give me this error:value connot be null parameter name:input
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martin@rootjazz
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Re: app give me error when I use proxy

Post by martin@rootjazz »

ok please try this

Close app:

goto:
%appdata%\rootjazz\

find the "instadub" folder and delete it. Restart app and try again.

Does that work?
mamad_soly
Posts: 5
Joined: Sat Jul 18, 2020 6:10 pm

Re: app give me error when I use proxy

Post by mamad_soly »

i try did this but nothing change :(
it's maybe my proxy dose not work can i send my proxy to you in private to test it? :roll:
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martin@rootjazz
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Re: app give me error when I use proxy

Post by martin@rootjazz »

Contact you proxy provider regarding that.

Check the settings of your AV software and security suite to make sure the program is allowed to run

Another thing. If you use chrome / firefox. Uninstall those. Restart the machine.

Uninstall instadub. Restart the machine

Reinstall instadub. Restart the machine.


That should fix it

The reinstall your browser of choice
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