Error Message when sending DMs

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instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Error Message when sending DMs

Post by instasales24 »

feedback_message:
Full failed response
{"action":"item_ack","status_code":"403","payload":{"client_context":"75ae4e0b-b439-4508-b4cf-2e4249992b83","message":"We're sorry, but something went wrong. Please try again. Client context:75ae4e0b-b439-4508-b4cf-2e4249992b83"},"status":"fail"}
IG message: We're sorry, but something went wrong. Please try again. Client context:75ae4e0b-b439-4508-b4cf-2e4249992b83
Checkpoint not detected!
* FAILED: IsSuccessful check: (403)3465-23964y7hu : Direct Message
* FAILED send dm: 3465-23964y7hu : Direct Message
dm return :false
instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Re: Error Message when sending DMs

Post by instasales24 »

hello?
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martin@rootjazz
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Re: Error Message when sending DMs

Post by martin@rootjazz »

Did you try again like the error says?

Does the issue persist?
Does it effect all accounts?


Can you send raw logs please:
right click the action > RAW LOGS > copy and send me the contents of the file that opens.

and
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)
instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Re: Error Message when sending DMs

Post by instasales24 »

Logs: 55482 instasales24gmailcom 4.0.7.4




16:10:14: clone: searchdirectmessage 34c68683-2a42-4b8f-a62a-1e80ff3e9965
16:10:20: IsAllowedToProcessNow check acc
16:10:20: IsAllowedToProcessNow base
16:10:20: IsWithinDailyTimes
16:10:21:
****************
Starting: 02/05/2023 16:10 PM
16:10:22: Action id: 34c68683-2a42-4b8f-a62a-1e80ff3e9965 C:\Users\joshu\AppData\Roaming\rootjazz\Instadub\logs\log.20230502.searchdirectmessage_34c68683-2a42-4b8f-a62a-1e80ff3e9965.log
16:10:22: Filepath Of Users: C:\Users\joshu\Downloads\leads430.txt Max: 1000 Messages: 1 Comment before: 1 100% with: 1 comments
16:10:22: DM: with: realcameronbrookes search: C:\Users\joshu\Downloads\leads430.txt max: 1000
16:10:22: Search: C:\Users\joshu\Downloads\leads430.txt
Num: 1000
Unique: True
SearchType: -1

16:10:22: Counting working accounts
16:10:22: realcameronbrookes IsBannedFromAction: searchdirectmessage (6874315691) return: False
16:10:22: realcameronbrookes IsBannedFromAction: directmessage (6874315691) return: False
16:10:22: Loading previous db logs: realcameronbrookes_directmessage
16:10:22: realcameronbrookes Loaded previous db logs: 4290 processed: 273 within 24hrs: 13
16:10:22: Get acc dailylimit: dms realcameronbrookes
16:10:22: Limit: dms 0 realcameronbrookes
16:10:22: Global Daily limit: 0
16:10:22: Allowed Working accounts for action: 1+
16:10:22: realcameronbrookes IsBannedFromAction: searchdirectmessage (6874315691) return: False
16:10:22: realcameronbrookes IsBannedFromAction: directmessage (6874315691) return: False
16:10:22: Loading previous db logs: realcameronbrookes_directmessage
16:10:22: realcameronbrookes Loaded previous db logs: 4290 processed: 273 within 24hrs: 13
16:10:22: Get acc dailylimit: dms realcameronbrookes
16:10:22: Limit: dms 0 realcameronbrookes
16:10:22: Global Daily limit: 0
16:10:22: Loaded from list: 500 items to process
16:10:22: removeAlreadyProcessed
16:10:22: Removing Campaign processed items
16:10:22: already processed: 146 searchdirectmessage_
16:10:22: 400/500
16:10:22: 300/499
16:10:22: 200/498
16:10:22: 100/496
16:10:22: 0/496
Last edited by instasales24 on Wed May 03, 2023 10:27 pm, edited 1 time in total.
instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Re: Error Message when sending DMs

Post by instasales24 »

it affects all accounts, I briefly got it to work again by resetting the mobile values. But then it went back
instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Re: Error Message when sending DMs

Post by instasales24 »

Hi Martin,
Still have not heard a response. Hope everything is okay
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martin@rootjazz
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Re: Error Message when sending DMs

Post by martin@rootjazz »

instasales24 wrote: Wed May 03, 2023 10:25 pm16:10:22: already processed: 146 searchdirectmessage_
16:10:22: 400/500
16:10:22: 300/499
16:10:22: 200/498
16:10:22: 100/496
16:10:22: 0/496
Are these logs related to the initial issues? I don't understand how so
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martin@rootjazz
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Re: Error Message when sending DMs

Post by martin@rootjazz »

As to the "Something went wrong", there isn't anything in the logs to indicate. I will need to run some tests on the action on various accounts and see what I can find
instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Re: Error Message when sending DMs

Post by instasales24 »

ok thank you, it will say the messages are completed, but then it will give me the error messages
instasales24
Posts: 28
Joined: Thu Feb 16, 2023 1:21 am

Re: Error Message when sending DMs

Post by instasales24 »

hi martin, how is it going
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