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SoundCloud Plays testing

Posted: Thu Jun 13, 2019 8:27 am
by petruspanus
I've done something testing as SoundCloud manager isn't able to add plays to songs at the moment.

What I found out is that the plays processor doesn't work, manually playing a song on the website also doesn't increase the play counter when playing and refreshing the page. However, when I log into an account and play a song for at least 5 seconds the play does get added.

This may be an issue on the servers of SoundCloud or they decided that only account plays for at least 5 seconds or more will be counted in the future.

What are your thoughts about this? I also noticed that there are a lot of active threads on community (dot) soundcloud (dot) com about the plays. Personally, I hope that it's a server issue.

Re: SoundCloud Plays testing

Posted: Thu Jun 13, 2019 10:25 am
by petruspanus
A moderator posted an update and said the following:

Hey there,

Sorry to hear this is happening - We're syncing with out engineers now to get to the root cause of this as soon as possible.

Thanks for hanging in there.

Re: SoundCloud Plays testing

Posted: Thu Jun 13, 2019 12:30 pm
by martin@rootjazz
It could be a problem with SC, they posted on their community board:

https://community.soundcloud.com/stats- ... st18075131

Re: SoundCloud Plays testing

Posted: Thu Jun 13, 2019 9:33 pm
by martin@rootjazz
should be working now