SC PLAYS NOT WORKING

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Just A User
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Joined: Fri Jan 25, 2019 2:55 am

SC PLAYS NOT WORKING

Post by Just A User » Wed Jun 12, 2019 12:45 pm

GET: stream mp3 url
GET: dashbox list url
POST: register play
* SUCCESS: Played: 197.216.2.14:8080(7)
Paused for 5secs

But the plays don't show up on the track :(

officialsosick
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Joined: Thu Dec 28, 2017 3:23 am

Re: SC PLAYS NOT WORKING

Post by officialsosick » Wed Jun 12, 2019 4:51 pm

Account plays isn't working for me the says the plays are successful but they didn't show up

joeybad47
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Re: SC PLAYS NOT WORKING

Post by joeybad47 » Wed Jun 12, 2019 5:38 pm

officialsosick wrote:
Wed Jun 12, 2019 4:51 pm
Account plays isn't working for me the says the plays are successful but they didn't show up
Same here. Happening with proxy plays as well. SCM shows proxy play success, yet no change to track plays, even 30 mins after showing successful plays in SCM.

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martin@rootjazz
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Re: SC PLAYS NOT WORKING

Post by martin@rootjazz » Wed Jun 12, 2019 6:00 pm

Didn't seem to change here. No errors though. Last time this happened it was a global SC issue, where no plays were counting. Let me check around to see if anything is reported

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martin@rootjazz
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Re: SC PLAYS NOT WORKING

Post by martin@rootjazz » Wed Jun 12, 2019 6:12 pm

It would appear something has changed. I will look into it and see what has updated and get an update ready


Onebytewonder
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Joined: Tue Sep 11, 2018 11:58 am

Re: SC PLAYS NOT WORKING

Post by Onebytewonder » Thu Jun 13, 2019 4:27 pm

Interesting response posted by a SoundCloud moderator earlier.

"Hey again everyone,

Thank you so much for your patience. After aligning with the engineering and product team, we finally have another update for you.

We recently introduced a change to put us in a better position to combat and remove fake play activity on the platform and that is why you weren't seeing some of your plays updating in real time. Unfortunately, the implementation was not as smooth as we expected so we understand your frustration.

This update was implemented in an effort to ensure your play counts reflect real listeners, giving you the most accurate stats possible for your tracks. As we work to optimize this change and ensure that you are seeing accurate stats for your uploads, we will retroactively fix your affected stats. Although this process won’t be reflected immediately, we assure you that we are working hard on displaying the correct stats as soon as possible.

Your stats should update properly moving forward.

Thank you so much & all the best
Mathis"

shaner4042
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Joined: Sun Sep 04, 2016 5:25 pm

Re: SC PLAYS NOT WORKING

Post by shaner4042 » Thu Jun 13, 2019 4:48 pm

Onebytewonder wrote:
Thu Jun 13, 2019 4:27 pm
Interesting response posted by a SoundCloud moderator earlier.

"Hey again everyone,

Thank you so much for your patience. After aligning with the engineering and product team, we finally have another update for you.

We recently introduced a change to put us in a better position to combat and remove fake play activity on the platform and that is why you weren't seeing some of your plays updating in real time. Unfortunately, the implementation was not as smooth as we expected so we understand your frustration.

This update was implemented in an effort to ensure your play counts reflect real listeners, giving you the most accurate stats possible for your tracks. As we work to optimize this change and ensure that you are seeing accurate stats for your uploads, we will retroactively fix your affected stats. Although this process won’t be reflected immediately, we assure you that we are working hard on displaying the correct stats as soon as possible.

Your stats should update properly moving forward.

Thank you so much & all the best
Mathis"
Proxy plays working again since this update was posted...Guess they didn`t do a very good job combating fake plays :lol: Thank god

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martin@rootjazz
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Re: SC PLAYS NOT WORKING

Post by martin@rootjazz » Thu Jun 13, 2019 9:33 pm

as above, things should be back to normal for now. Perhaps they just rolled back the update, which could mean things are going to change again in future

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