Page 1 of 1

Account add/login issues

Posted: Mon May 14, 2018 3:09 am
by sneak
Hey guys, im having trouble adding new accounts to the manager again,
i dont not have anything checked, i have tried with multiple accounts and it will not add any of them again

Re: Account add/login issues

Posted: Mon May 14, 2018 4:36 am
by support@rootjazz
sneak wrote: Mon May 14, 2018 3:09 am Hey guys, im having trouble adding new accounts to the manager again,
i dont not have anything checked, i have tried with multiple accounts and it will not add any of them again
How did you try?
Screenshots?
Steps?
Explanation?
What issue are you getting?

Please, read through this post and submit your issue accordingly. It helps me understand your issue without having to investigate just to figure out what the issue thus giving more time to solve the issue and carry on improving the programs.

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards

Re: Account add/login issues

Posted: Mon May 14, 2018 11:05 am
by sneak
Hey guys, thanks for the reply, here is exactly what i do which iv never had a issue with adding accounts before, its only something recent again

https://imgur.com/a/OBg6Ihw
https://imgur.com/a/OVZ7BYz

Re: Account add/login issues

Posted: Tue May 15, 2018 12:25 am
by sneak
I was just wondering if you guys had any updates on this thread yet?

Re: Account add/login issues

Posted: Tue May 15, 2018 4:50 am
by support@rootjazz
sneak wrote: Mon May 14, 2018 11:05 am Hey guys, thanks for the reply, here is exactly what i do which iv never had a issue with adding accounts before, its only something recent again

https://imgur.com/a/OBg6Ihw
https://imgur.com/a/OVZ7BYz
Tick/ check that do not attempt verification and save. The account will be saved.
later check the account from list and try to attempt verify.
copy the log and paste here. The screenshot says the acs details are wrong.
Can you please check your accs details?


Regards

Re: Account add/login issues

Posted: Tue May 15, 2018 7:21 am
by sneak
yes i have checked my account details more than 5 times now and hit the exact same issue everytime, even with other accounts that i am trying to use aswell,i will try your way im just not sure how to post the log

Re: Account add/login issues

Posted: Tue May 15, 2018 7:31 am
by sneak
i have figured it out, i needed to use a vpn too add them for some reason, thanks for your help as always :)

Re: Account add/login issues

Posted: Wed May 16, 2018 3:53 am
by support@rootjazz
sneak wrote: Tue May 15, 2018 7:31 am i have figured it out, i needed to use a vpn too add them for some reason, thanks for your help as always :)
Glad to hear the problem is solved. :)

Regards