Page 1 of 1

VERSION 3.413 BROKEN

Posted: Wed Apr 11, 2018 12:03 am
by Quality1
Just installed the latest update and it's 100% broken, won't even let me start the program.

Image

Please advise! I need to fix this ASAP.

Re: VERSION 3.413 BROKEN

Posted: Wed Apr 11, 2018 5:08 am
by support@rootjazz
Quality1 wrote: Wed Apr 11, 2018 12:03 am Just installed the latest update and it's 100% broken, won't even let me start the program.

Image

Please advise! I need to fix this ASAP.
I have replicated the issue and the bug is confirmed!
I ahve reported admin and he will fix this as soon as possible. We're sorry for the inconveniences caused to you.



Regards

Re: VERSION 3.413 BROKEN

Posted: Wed Apr 11, 2018 3:17 pm
by martin@rootjazz
https://soundcloudmanager.com/updatetesting.html

My apologies, was a long long day yesterday and I didn't test the build. Of course, when I don't test the installer is the rare occasion it doesn't work. Every single time I test 99% of the time it works every time...

Anyway, fixed now


Regards,
Martin

Re: VERSION 3.413 BROKEN

Posted: Thu Apr 12, 2018 2:32 am
by Quality1
Version 3.414 isn't working for me either. The program won't load, it just stays on the screen with the SCM icon and the version number.

Re: VERSION 3.413 BROKEN

Posted: Thu Apr 12, 2018 4:29 am
by support@rootjazz
Quality1 wrote: Thu Apr 12, 2018 2:32 am Version 3.414 isn't working for me either. The program won't load, it just stays on the screen with the SCM icon and the version number.
https://gyazo.com/19512260063953a9d3493f14653454e0


For me is working. Please check the above screen grab.


Else


Please attach some screenshot of your issue
What is the Os?
What is the RAM on the vm/machine/laptop?
Did you restart your system and check if the app is working or not?

also

Please, read through this post and submit your issue accordingly. It helps me understand your issue without having to investigate just to figure out what the issue thus giving more time to solve the issue and carry on improving the programs.

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634




Regards

Re: VERSION 3.413 BROKEN

Posted: Thu Apr 12, 2018 6:36 pm
by kolyamber
Same thing =\

It's works fine on my main pc , but doesn't load (stays on load picture) on VPS.

Re: VERSION 3.413 BROKEN

Posted: Thu Apr 12, 2018 9:17 pm
by martin@rootjazz
there was a routine to try and clean up the backups folder which had got out of control.

Seems like the routine was causing LONG delays in loading on some machines


https://soundcloudmanager.com/updatetesting.html

Please try this version and let me know if it helps

If it doesn't, send me an email

Code: Select all

support[at]soundcloudmanager[dot]com