Search found 23026 matches

by martin@rootjazz
Mon Jan 13, 2014 7:17 pm
Forum: Support General
Topic: sharing to groups
Replies: 1
Views: 3668

Re: sharing to groups

You do not need to join any groups in order to share the tracks. The program will do everything it needs to do to share the track to the groups. If you have already shared the track to some groups, it is totally up to you if you want to remove the track from those groups. I was in discussion with an...
by martin@rootjazz
Mon Jan 13, 2014 7:13 pm
Forum: Support Soundcloud Manager
Topic: Issue logging into SoundCloud manager
Replies: 1
Views: 3061

Re: Issue logging into SoundCloud manager

No, this is not normal and shouldn't happen. It sounds like the program either cannot find your saved license each time it starts, or on verifying you, the OS is refusing to allow SCM to save the license. Can you submit your logs to me via the option HELP > LOGS > SUBMIT so I can check if there is a...
by martin@rootjazz
Mon Jan 13, 2014 7:12 pm
Forum: Support Soundcloud Manager
Topic: messaging all followers
Replies: 3
Views: 4776

Re: messaging all followers

All your followers will have your new tracks display in their stream automatically. Soundcloud a couple of days ago, killed the old messaging system that SCM had automated. I am in the process of updating this to the new system, but it is a big task. I hope it is completed this week. Even so, direct...
by martin@rootjazz
Mon Jan 13, 2014 5:27 pm
Forum: Soundcloud Manager
Topic: Captchas while creating accounts
Replies: 1
Views: 2609

Re: Captchas while creating accounts

What proxies you using? Public proxies?

That is why.

Public proxies tend to be from china / indonesia / vietnam etc. Also they tend to be hit by many users.

Soundcloud do some calculation then decide whether to show the captcha
by martin@rootjazz
Mon Jan 13, 2014 5:16 pm
Forum: Soundcloud Manager
Topic: Soundcloud can't be accessed
Replies: 1
Views: 3098

Re: Soundcloud can't be accessed

Create account failed: Couldn't access soundcloud site.Please check proxy connection is working:
Would be my first guess. Have you checked the proxy connection is working?
by martin@rootjazz
Mon Jan 13, 2014 2:33 pm
Forum: Support TumblingJazz
Topic: Couldn't load from cookies
Replies: 2
Views: 3361

Re: Couldn't load from cookies

Firstly, have you double checked the details? Does this account login via the web browser fine? If you don't mind, can you send me the details so I can test here. If that is ok, email them to support[at]rootjazz[dot]com If you would prefer not, I totally understand and we can try and debug it via lo...
by martin@rootjazz
Mon Jan 13, 2014 2:31 pm
Forum: Support TumblingJazz
Topic: NSFW and queue setups being mutually exclusive
Replies: 1
Views: 2851

Re: NSFW and queue setups being mutually exclusive

Will check into that as they shouldn't be mutally exclusive.

First need to plough through the mountain of weekend support that built up. Then will get this fixed. Update will be ready this afternoon I imagine
by martin@rootjazz
Mon Jan 13, 2014 2:30 pm
Forum: Support TumblingJazz
Topic: Multiple blogs on a Tumblr account - can they be posted to?
Replies: 18
Views: 15316

Re: Multiple blogs on a Tumblr account - can they be posted

No not yet, all being well, can get it implement Tuesday / Wednesday.

Sorry for the delay, Tumblr and Soundcloud made some site changes that broke functionality so they had to be fixed with a priority over new features.

But thanks for the reminder.
by martin@rootjazz
Mon Jan 13, 2014 2:02 pm
Forum: Support TumblingJazz
Topic: More space for the Blog Description boxes
Replies: 16
Views: 12566

Re: More space for the Blog Description boxes

Can you describe the tab and exact box you are referring to, maybe I am testing the wrong one. A screen shot would be great. Not sure if you can upload to the forum, if not please mail to

Code: Select all

support[at]rootjazz[dot]com
Sorry about this. Am sure we can get it fixed today :)