Rootjazz

Can you try

goto SETTINGS TAB
At the bottom, in the LOGIN SETTINGS, uncheck STORE COOKIES TO ENABLE......
Click Save.

I think there may be an issue with your cookies. Do let me know if the above "works". Then I can drill down further to the root cause of this and fix that.

What was the issue?

Can you submit your logs HELP > LOGS > SUBMIT There should be more information regarding that error message that indicates where and why it is caused. It sounds like something is going wrong with your cookies. When you log in, SCM records the cookies and reuses this for logging in next time automati...

Fixed the issue. The problem was I fixed it for the small box, then didn't realise the fullsize version was using a different control. Had connection issues last few days (still having actually) so am behind in getting updates out. Will definitely be today

Hi Greg, I will run some tests and confirm the issue. Any problems identified will be fixed and in the next update. If you could send me a list of usernames to check for that come back marked as available incorrectly, it will help speed the process up. Please post the list here or email support[at]r...

I would need the code that the submitted logs gave you to find your logs (or your payment email address). You can send that info to: support[at]rootjazz[dot]com Are you using the gmail name spinner method? If so, then that could be the footprint banning your accounts. I think I will just remove it a...

Does this affect ALL actions, or just favouriting? I don't recall the last update having anything to do with favouriting, but I will run some tests and see what I can find out. Any additional information you have (were you working from a list / a search (what kind) etc that may help me replicate the...

Stats Feature Timeline • Everytime you press the stats button, it can log what the stats are, then gives a graph in another feature Un-comment • Remove comments from peoples tracks Sharing Track • When sharing to Groups List (keyword search), or just sharing tracks to any groups, a feature when it w...

If you are not aware, the program is currently broken as mixcloud went live with their new design. I haven't been able to find a way to load the old site yet, if this is not possible, then I will be updating the entire program to the new layout. All being well, this should take about a week. So the ...

Sorry for not getting the update out yesterday, but trip to the city ended up taking a lot longer. Will be in the next couple of hours